Track Your Order

Enter the email you used at checkout to securely view your order status and tracking number.

Track My Order

You'll also find your tracking number directly in the shipping confirmation email we send once your order ships.

Can't find it? Contact us and we'll help you right away.

Frequently Asked Questions

How long does delivery take? +

Orders are typically processed within 1–2 business days. Standard delivery takes 5–7 business days. You will receive a tracking number by email once your order has shipped.

How do I personalize the necklace? +

Simply enter your pet's name in the personalization field on the product page before adding to cart. Each piece is handcrafted to order with the name you provide.

What materials are used? +

Our necklaces are crafted from 925 sterling silver or 18k gold-plated sterling silver. All materials are hypoallergenic, nickel-free, and skin-safe.

Can I return or exchange the product? +

As each piece is made to order and personalized, we do not accept returns. However, if your item arrives damaged or defective, please contact us within 30 days and we will make it right.

Customer support: support@pawprintlegacy.shop

Artículo agregado a tu carrito

Track Your Order

Frequently Asked Questions

País/región

Idioma